Impartiality Statement

At Gaming Associates, impartiality and transparency are fundamental to our operations. We are committed to providing fair and objective certification services to all clients, regardless of industry or location. We welcome input from stakeholders, including clients, regulators, and other interested parties, as part of our continuous improvement process. All feedback, whether related to concerns, complaints, appeals, or potential misuse of certification or marks, is thoroughly reviewed and handled fairly, with clear and timely resolution.